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Privacy Policy

Last updated: October 2025

1. About this Policy

This Privacy Policy explains how One Anchor Automation (“OAA”, “we”, “our”, “us”) collects, uses, and protects your personal information when you use our website or services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and business name (via demo booking forms)

  • Information you provide when communicating with us (such as service enquiries)

  • Website usage data (via cookies and analytics tools)

  • Payment details (only if you become a paying client — processed securely via third-party providers)

3. How We Collect Information

  • Directly from you when you complete a form, email us, or speak with us

  • Automatically through our website (e.g. cookies or analytics)

  • Through third-party integrations like Wix, Tally, or ServiceM8 that power our forms and workflows

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and book demos

  • Provide and improve our automation services

  • Send updates, offers, and service information (you can unsubscribe at any time)

  • Meet legal or regulatory obligations

We will never sell or rent your data to any third party.

5. How We Store and Protect Data

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Data is stored securely on Wix and integrated platforms that comply with modern security standards.

6. Disclosure to Third Parties

We may share information with:

  • Service providers (e.g. Wix, Make, Twilio, ServiceM8, Xero, HubSpot) who assist us in operating our business

  • Legal authorities if required by law

All third-party providers we use are bound by confidentiality and data-protection agreements.

 

7. Access, Correction & Deletion

You can request access to, correction of, or deletion of your personal data at any time by emailing:
📧 info@oneanchor.com.au

8. Cookies & Analytics

Our website uses cookies and analytics to improve user experience and measure traffic. You can control cookie settings through your browser.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
📧 info@oneanchor.com.au

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